bdt 69 Privacy Policy
This policy explains in full how we collect, use, and protect the personal information you share with us when using the bdt 69 platform.
This Privacy Policy ("Policy") applies to all users of the bdt 69 platform. By using our website, creating an account, or using any of our services, you are considered to have accepted the terms of this Policy. This Policy is an integral part of our Terms and Conditions and both should be read together.
What Information We Collect
bdt 69 collects only the information necessary to operate the platform properly. The scope and purpose of data collection are limited and specific.
1.1 Registration and Identity Information
When you create an account, we collect your name, date of birth, email address, mobile number, and password. If age verification is required, additional identity document information may be requested. Users must be at least 21 years old to open an account and use any service on our platform.
1.2 Transaction Information
During deposits and withdrawals, your mobile banking number (bKash, Nagad, Rocket, or Upay), transaction amount, date, and time are automatically recorded in our system. This information is kept for financial security and fraud prevention purposes.
1.3 Technical Information
When you use the bdt 69 website or app, your device's IP address, browser type, operating system, session duration, and page visit patterns are automatically recorded. This information does not directly identify you, but is used to ensure the security and performance of the platform.
1.4 Gaming and Behavioural Information
Your gaming history, bet amounts, bonus usage patterns, and activity across different sections of the platform are tracked. This information is used to provide a personalised experience and to support responsible gaming.
Purpose of Data Use
Collected information is used only for the purposes listed below. bdt 69 never sells user data to third parties for commercial purposes.
- Creating, verifying, and managing your account.
- Processing deposits, withdrawals, and bonus-related transactions.
- Protecting platform security and preventing unauthorised access.
- Preventing fraud, money laundering, and other illegal activities.
- Providing customer support via 24/7 live chat and email.
- Sending game recommendations and offers based on your preferences (only with your consent).
- Running responsible gaming programmes and supporting you if needed.
- Meeting legal obligations.
We monitor gaming behaviour in line with our responsible gaming guidelines and take appropriate action if problematic behaviour is identified for any user.
Data Storage and Security
bdt 69 uses SSL encryption technology to keep all data transfers secure. Data stored on our servers is kept in encrypted form and is accessible only to authorised staff.
3.1 Retention Period
Your information is kept for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period for legal requirements or dispute resolution. Financial transaction records are kept for the period required under applicable law.
3.2 Security Measures
User passwords are stored in hashed form — no staff member can read them directly. OTP verification at login and automatic alerts for unusual activity are in place.
Data Disclosure and Third Parties
bdt 69 does not generally share users' personal information with third parties. However, limited information may be disclosed in the following situations:
- Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant providers.
- Technology partners: Technology providers that support platform operations may access limited information under contract.
- Legal authorities: Information may be provided to authorities in response to a court order or legal obligation.
- Fraud investigations: We may cooperate with relevant authorities to prevent financial crime.
All third parties are required to comply with our privacy standards and may not use the information they receive for any other purpose.
Cookies and Tracking Technology
The bdt 69 website and app use cookies and similar technologies. These are mainly of three types:
5.1 Essential Cookies
These cookies are essential for maintaining login sessions, security verification, and saving form data. The core functions of the platform are not possible without them.
5.2 Analytics Cookies
These cookies are used to understand how the website is used. They do not directly contain personal identity information. You can disable these cookies from your browser settings.
5.3 Preference Cookies
These cookies are used to remember your language, theme, or other personal preferences. They improve your experience but are not mandatory.
User Rights
Every user registered with bdt 69 has the following rights regarding their own information:
- Access: The right to know what information we hold about you.
- Correction: The right to request correction of inaccurate or outdated information.
- Deletion: The right to request deletion of your information in certain circumstances, although some information may need to be retained for legal reasons.
- Restriction of processing: The right to request that we stop using your information for specific purposes.
- Withdrawal: The right to withdraw consent given for marketing communications at any time.
To exercise these rights, contact our support team via live chat or email. We provide assistance in both Bengali and English.
Minors and Age Verification
bdt 69 firmly believes that gambling and betting services are for adults only. No person under the age of 21 may create an account or use any service on this platform.
Date of birth is collected at registration and age is verified by identity document when necessary. If there is any suspicion that an account belongs to a minor, we suspend the account immediately.
Changes to This Policy
bdt 69 may update this privacy policy when needed. Users will be notified of significant changes by email to their registered address or by a notice within the platform. Continued use of the platform after any change means you have accepted the updated policy.
For all terms relating to the use of our services, visit our FAQ section, where common questions are answered in detail.
International Data Transfers
bdt 69's servers and partner organisations may be located in various countries. International security agreements apply to any data transfers. We are committed to following Bangladesh's data protection regulations.
Regardless of where data is transferred, the security standards described in this policy remain in effect at all times, and your information is never sold commercially to third parties.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our support team is available 24/7 in Bengali and English.
Contact Us
Email us directly or connect via live chat for any privacy-related matter.
Live chat support: 24 hours a day, 7 days a week